Scroll down to the Extensions heading and a table should follow listing enabled and disabled extensions. type or paste about:support in the address bar and press Enter/Return.(menu bar) Help > Troubleshooting Information."3-bar" menu button > "?" button > Troubleshooting Information.To grab that, open the support information page using either If you aren't sure and want a second opinion, you could paste a list of your extensions here. Anything related to downloads or saving files? One of those might be causing the problem. "3-bar" menu button (or Tools menu) > Add-ons. txt, then Windows will not display them in the proper application and Firefox also may be confused about them.ĭo you use any add-ons related to downloading? You can review the list on the Add-ons page. Then, for images, you typically would see them ending with. It may help to set Windows to show you all file extensions, rather than just unusual one.
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